bajivp Privacy Policy
At bajivp, your privacy is taken seriously. This Privacy Policy explains exactly what personal data we collect when you use our platform, how we use and store that data, who we may share it with, and what rights you hold over your own information. We are committed to transparency and to keeping your data safe.
Data We Collect
Information You Provide Directly
When you register an account, deposit funds, withdraw winnings, contact support, or participate in promotions on bajivp, you voluntarily provide us with personal information. The categories of data we collect directly from you include:
- Identity data: Your full legal name, date of birth, gender, and a copy of your government-issued identification document (National ID card, passport, or driving licence) submitted during Know Your Customer (KYC) verification.
- Contact data: Your mobile phone number, email address, and residential address in Bangladesh or your country of access.
- Financial data: Your bKash wallet number, Nagad account number, Rocket (Dutch-Bangla Bank) number, Upay account, Visa or Mastercard details (stored in tokenised form only), or cryptocurrency wallet address used for deposits and withdrawals.
- Account credentials: Your chosen username and an encrypted hash of your password. bajivp never stores passwords in plain text.
- Communications data: Records of your interactions with bajivp customer support via live chat, email, or any support ticket system.
- Preference data: Responsible gaming tool settings including deposit limits, loss limits, session time reminders, and self-exclusion elections.
Information Collected Automatically
When you visit bajivp.net or use the bajivp platform, certain technical and behavioural data is collected automatically through your browser, device, and our server infrastructure:
- Device and browser data: IP address, device type and model, operating system version, browser type and version, screen resolution, and time zone settings.
- Usage and behavioural data: Pages visited on bajivp.net, games opened and played, bet history and wager amounts, session duration, click-path navigation, and feature interactions.
- Location data: Approximate geographic location derived from your IP address. bajivp does not access GPS-level location data unless you explicitly grant permission via your device settings.
- Transaction logs: A complete record of all deposits, withdrawals, bonus credits, wagering activity, and balance adjustments on your account — including timestamps expressed in Bangladesh Standard Time (BST, UTC+6).
- Cookie and tracker data: Information gathered by first-party and third-party cookies, local storage, and session storage as described in the Cookies section of this policy.
Information from Third Parties
In certain circumstances bajivp may receive additional information about you from third-party sources, including identity verification service providers used during KYC checks, fraud detection and anti-money-laundering screening services, and payment processors who confirm transaction status. This information is used only to supplement your existing account record and is handled with the same level of care as data you provide directly.
National ID, passport, or driving licence collected during mandatory identity verification for accounts initiating withdrawals or flagged for security review.
bKash, Nagad, Rocket, Upay, and card details used for deposits and withdrawals. Card data is tokenised and never stored in raw form on bajivp servers.
Game interactions, session lengths, navigation paths, and betting patterns collected automatically to improve platform performance and detect irregular activity.
IP address, browser type, operating system, and approximate geographic location used for fraud prevention, jurisdiction compliance, and platform optimisation.
How We Use Your Data
bajivp processes personal data only for clearly defined and legitimate purposes. The table below summarises the primary purposes for which your data is used, along with the legal basis under which we process it. Where bajivp relies on legitimate interests as the legal basis, we have assessed that those interests are not overridden by your fundamental rights and freedoms.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact, credentials | Contractual necessity |
| Processing deposits and withdrawals | Financial, identity | Contractual necessity |
| KYC identity verification | Identity, financial | Legal obligation |
| Fraud prevention and AML monitoring | Transaction logs, device, IP | Legal obligation / Legitimate interests |
| Responsible gaming tool management | Preference, usage, transaction logs | Contractual necessity / Legal obligation |
| Customer support communications | Contact, communications | Contractual necessity |
| Platform personalisation and recommendations | Behavioural, usage | Legitimate interests |
| Promotional communications (with consent) | Contact, preference | Consent |
| Security monitoring and technical operations | Device, IP, usage | Legitimate interests |
| Legal and regulatory compliance | All categories as required | Legal obligation |
- Operate and maintain your bajivp account
- Process deposits and withdrawals via bKash, Nagad, and other methods
- Verify your identity and age (18+ requirement)
- Detect and prevent fraud, bonus abuse, and money laundering
- Enforce responsible gaming limits and self-exclusions
- Respond to your support queries in English
- Comply with applicable legal and regulatory obligations
- Sell your personal data to third-party advertisers
- Share your data with unrelated businesses for their own marketing
- Use your data to make automated decisions affecting legal rights without human review
- Contact you via SMS or email after you have withdrawn consent
Data Sharing & Third Parties
bajivp does not sell your personal data. We do not trade, rent, or commercially transfer your information to third parties for their own independent purposes. However, to operate the bajivp platform effectively, safely, and in compliance with applicable legal obligations, we are required to share certain categories of personal data with specific categories of trusted third parties. Every such party is subject to contractual obligations requiring them to process your data securely, only for the purpose for which it was shared, and in accordance with applicable data protection standards.
Categories of Third-Party Recipients
- Payment processors: bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, Visa, Mastercard, and cryptocurrency exchange platforms receive the minimum financial and identity data required to execute your requested transaction. These processors operate under their own published privacy policies and applicable financial regulations.
- KYC and identity verification providers: Third-party identity verification services receive copies of your identification documents and biometric data only when KYC verification is required. These providers are bound by strict data processing agreements.
- Game content providers: Licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised or pseudonymised session identifiers necessary to deliver their game software to your device. These providers do not receive your full identity or payment data.
- Fraud and AML screening services: Specialist anti-fraud and anti-money-laundering platforms receive transaction data, device fingerprints, and IP information to perform automated risk scoring. Human review is applied to all decisions that result in account action.
- Customer support technology providers: Live chat and ticketing platform vendors who host bajivp's customer support infrastructure may process your contact and communications data on bajivp's behalf under a data processing agreement.
- Legal and regulatory authorities: bajivp is required by law to disclose personal data to competent authorities — including financial intelligence units, law enforcement agencies, or courts — where a valid legal obligation, court order, or regulatory requirement applies. bajivp will disclose only the minimum data required to satisfy the legal obligation and will notify you where legally permitted to do so.
- Business transfers: In the event that bajivp undergoes a merger, acquisition, or sale of material business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified in advance of any such transfer and of any material changes to how your data will be handled as a result.
- Payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — transaction execution only
- KYC verification providers — identity confirmation only
- Game studios (Pragmatic Play, Evolution, etc.) — anonymised session data only
- Fraud and AML screening services — risk assessment only
- Support platform vendors — communications handling only
- Legal authorities — only when legally compelled
Data Security & Storage
bajivp applies a layered, defence-in-depth approach to protecting the personal data of all registered players on the platform. Our security infrastructure is designed to prevent unauthorised access, accidental loss, alteration, or disclosure of your information. The following measures are implemented across all data processing systems operated by bajivp:
- SSL/TLS encryption: All data transmitted between your device and bajivp.net is encrypted using industry-standard Transport Layer Security (TLS) with a minimum of 256-bit encryption. Look for the padlock icon in your browser's address bar when on bajivp.net.
- Data encryption at rest: Sensitive personal data — including KYC documents, financial data, and account credentials — is encrypted at rest using AES-256 encryption on bajivp's storage infrastructure.
- Password security: Account passwords are never stored in plain text. bajivp uses a one-way cryptographic hash function with salting to store password derivatives only. bajivp support staff cannot view your password.
- Access controls: Access to personal data held by bajivp is restricted on a strict need-to-know basis. Internal staff access is role-based, logged, and audited. No staff member can access financial or identity data without a logged, justifiable business reason.
- Payment data tokenisation: Visa and Mastercard payment details are tokenised at the point of entry by our PCI-DSS-compliant payment processing partners. Raw card numbers are never transmitted to or stored on bajivp's own servers.
- Network and infrastructure security: bajivp's platform infrastructure is protected by enterprise-grade firewalls, intrusion detection and prevention systems (IDS/IPS), and distributed denial-of-service (DDoS) mitigation. Regular penetration testing is conducted by independent security specialists.
- Incident response: bajivp maintains a documented data breach response plan. In the event of a confirmed data breach that is likely to result in a risk to the rights and freedoms of affected users, bajivp will notify affected individuals and relevant authorities in accordance with the timeframes required by applicable law.
- Staff training: All bajivp staff who handle personal data as part of their role receive mandatory data protection and privacy training at onboarding and annually thereafter.
Your Responsibility
While bajivp takes every reasonable technical and organisational measure to protect your data, the security of your account also depends on you. You are responsible for:
- Keeping your bajivp account password confidential and not sharing it with any person
- Logging out of your account when using a shared or public device
- Notifying bajivp immediately via live chat if you suspect unauthorised access to your account
- Using a strong, unique password that is not reused across other platforms
Your Privacy Rights
As a user of the bajivp platform, you hold a set of rights with respect to the personal data bajivp processes about you. bajivp is committed to facilitating the exercise of these rights in a timely and transparent manner. Requests to exercise any of the rights described below should be submitted via live chat on bajivp.net or by email to [email protected] (plain text — not a clickable link). bajivp will respond to all valid privacy rights requests within 30 calendar days of receipt.
You have the right to request a copy of all personal data bajivp holds about you. This is commonly referred to as a Subject Access Request (SAR). bajivp will provide this in a structured, readable format within 30 days.
If any personal data bajivp holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. For account details, you can update many fields directly from your account dashboard.
You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where consent has been withdrawn, or where processing is unlawful. This right is subject to legal retention obligations.
In certain circumstances you may request that bajivp restricts the processing of your data — for example, while the accuracy of data you have contested is being verified by our team.
Where processing is based on your consent or a contract with you, and processing is carried out by automated means, you have the right to receive your data in a structured, machine-readable format and to request its transfer to another service provider where technically feasible.
You may object at any time to the processing of your personal data where bajivp relies on legitimate interests as the legal basis. bajivp will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
Where bajivp processes your data based on your consent — such as for marketing communications about cricket promotions or BPL bonuses — you may withdraw that consent at any time without affecting the lawfulness of prior processing.
You have the right not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects. bajivp applies human review to all automated decisions that result in account action.
Data Retention Policy
bajivp retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The retention periods applied by bajivp reflect the nature of each data category and the obligations that govern it. The following table sets out bajivp's standard data retention schedule:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account identity and contact data | 5 years after account closure | AML / legal obligation |
| KYC documents (ID copies) | 5 years after account closure | AML / legal obligation |
| Transaction and financial records | 7 years after transaction date | Financial regulations |
| Betting and wagering history | 5 years after account closure | Gaming licence obligation |
| Responsible gaming records | 5 years after account closure | Regulatory requirement |
| Customer support communications | 3 years after ticket resolution | Legitimate interests |
| Marketing consent records | 3 years after consent withdrawn | Legal obligation (proof of consent) |
| Security and fraud logs | 2 years from log creation | Legitimate interests |
| Analytics and usage data | 24 months (then anonymised) | Legitimate interests |
| Session and functional cookies | Up to 12 months | Functional necessity |
When you close your bajivp account, your account profile will be deactivated and you will no longer be able to log in or place bets. However, bajivp is required by applicable anti-money-laundering regulations and gaming licence obligations to retain certain categories of your personal data for the periods specified in the table opposite, even after account closure.
Data retained post-closure is held in a restricted-access archive environment and is not used for any marketing, profiling, or operational purpose. It is accessible only to authorised compliance and legal staff in response to a specific legal obligation or regulatory inquiry.
After all mandatory retention periods have expired, bajivp will securely delete or irreversibly anonymise your personal data in accordance with our internal data destruction procedures.
Policy Updates & Contact
Changes to This Privacy Policy
bajivp reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data processing practices, or the range of services we offer. When we make material changes to this policy, we will take reasonable steps to notify you — which may include a prominent notice on the bajivp.net homepage, an in-platform notification when you next log in, or a direct email to your registered email address.
The "Effective Date" shown at the top of this Privacy Policy will be updated to reflect the date on which the most recent version came into force. Your continued use of bajivp.net following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the revised policy, you should close your account and cease using the platform.
bajivp recommends that you review this Privacy Policy periodically — at minimum once every six months — to stay informed of how your personal data is being handled. Previous versions of this Privacy Policy are available on request by contacting bajivp support.
Minor Users
bajivp strictly prohibits access to and use of the platform by persons under the age of 18. bajivp does not knowingly collect personal data from individuals under 18 years of age. If you believe that a minor has registered an account or submitted personal data to bajivp, please contact us immediately via live chat or at [email protected] (plain text — not a clickable link) and we will take immediate steps to close the account and delete the associated data. 18+ only — please play responsibly.
Contact bajivp About Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which bajivp processes your personal data, please reach out to us through any of the following channels:
- Live Chat: Available 24/7 directly on bajivp.net — the fastest way to reach our support team for privacy-related queries.
- Email: [email protected] (plain text — not a clickable link). Responses within two business hours during Bangladesh Standard Time (BST, UTC+6) operating hours.
- Response Time: Privacy rights requests are acknowledged within 72 hours and fully resolved within 30 calendar days of receipt.
- Language: All privacy communications are handled in English. Support agents serving the Bangladesh market are available in English.
bajivp's Privacy Commitments
Every connection between your device and bajivp.net is secured with industry-standard TLS encryption, keeping your personal and financial data protected in transit at all times.
bajivp never sells, rents, or trades your personal data to third-party advertisers or unrelated businesses. Your information is used only to operate the bajivp platform for you.
Identity documents submitted during KYC verification are encrypted at rest, accessed only by authorised compliance staff, and deleted or anonymised once mandatory retention periods expire.
bajivp recognises your rights of access, rectification, erasure, portability, and objection. Submit a request via live chat and receive a full response within 30 calendar days.
Visa and Mastercard data is tokenised by PCI-DSS-compliant processors before reaching bajivp systems. Raw card numbers are never stored on bajivp servers.
bajivp publishes clear, category-by-category data retention periods. Data is deleted or anonymised automatically once its retention period expires, with no exceptions.
Questions About Your Privacy at bajivp?
Our support team is available around the clock to answer your privacy questions, process data rights requests, and help you manage your account settings. Explore our full Terms & Conditions, visit our Responsible Gaming page, or head to the casino and start playing today. 18+ only — please play responsibly.
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